Healthcare providers are required to retain their
Explanation of
Benefits (EOB's)for seven years, which can pose quite a challenge. Many of these statements are between one and several-hundred pages long and all need to be reviewed closely to ensure billings are accurate and your services are being paid. Managing paper EOB's can be a tedious, labor-intensive process, even managing the electronic EOB's can be challenging. With a retention period of seven years, healthcare providers need to be sure they have the right system in place to protect these documents from being lost or destroyed.
Most recently, health care providers are also seeking to improve overall operating efficiencies and eliminate rigorous paper processes. Online EOB document retention systems provide solutions to protect information, retain important documents for compliance, and help these providers overcome such operational obstacles. They can: